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Cash on delivery by country

How COD works in each GCC market, what Shopify's checkout asks for there, and which rules fit.

7 guides · All guides

  1. Cash on delivery in the UAE: a guide for Shopify storesIn Shopify, COD is a manual payment method, so each COD order stays Pending until you mark it paid. Shopify's UAE address form asks for an emirate from a fixed list of seven and a typed city, with no postcode. So UAE COD rules work by emirate code (such as AE-DU) or by city name.
  2. Cash on delivery in Saudi Arabia: a guide for Shopify storesShopify's Saudi address form has no region field, so COD rules by location must use city names in English and Arabic. Saudi press reports say parcel companies may not carry shipments without a National Address since January 2026. Offer mada and Apple Pay through a third-party provider.
  3. Cash on delivery in Kuwait: a guide for Shopify storesKNET lets Kuwaiti shoppers pay online with a local bank debit card, so offer it next to COD. Shopify's Kuwait checkout asks for a governorate (one of six), a block, a typed city and an optional postal code. Governorates cover large areas. For smaller areas, use city names.
  4. Cash on delivery in Qatar: a guide for Shopify storesShopify's checkout for Qatar asks for an address, a city and a phone number, with no region or postcode. So COD rules for Qatar have to use cart totals, customer and product tags, and city names. Make the phone number required and ask for zone, street and building numbers.
  5. Cash on delivery in Bahrain: a guide for Shopify storesShopify's checkout for Bahrain asks for address lines, a city, an optional postcode and a phone number, but no governorate. So COD rules for Bahrain use cart totals, customer and product tags, and city names. Check whether your payment provider supports BenefitPay before you hide COD.
  6. Cash on delivery in Oman: a guide for Shopify storesShopify's checkout for Oman asks for address lines, an optional postcode, a city and a phone number, but no governorate. So COD rules for Oman use cart totals, customer and product tags, and city or wilayat names. Ask for a building or landmark when a shopper gives only a P.O. box.
  7. One Shopify store, six GCC countries: different COD rules per marketOne Shopify store can sell to all six GCC countries with Shopify Markets. Two things shape COD rules: amount limits are compared in your shop's currency, and only the UAE and Kuwait have a region field at checkout. In the other four countries, target a place by city name.

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